March 2010

Welcome to the March edition of Tardis Talk.

We’ve started the year on a high note here at Tardis, with the IBM Business Partner Summit bringing news that we have once again been awarded IBM’s NSW Reseller of the Year, for 2009. IBM has also honoured us with its Smarter Planet – Dynamic Infrastructure Award for our solution for George Weston Foods, a project led by Steve White, because of the significant benefits and environmental saving related to the IBM Smarter Planet program.

What that means to you is that Tardis has unrivalled credentials in designing, building and implementing business solutions. We’re innovative, we’re outcome-oriented and because we implement and provide services as well as simply selling hardware, we always deliver on our promises.

In this edition of Tardis Talk we focus on hardware, software and services that provide your business with real performance - the new IBM Power7 systems, WAN optimisation from our ground-breaking partner Riverbed and Business Intelligence solutions that help your business to out-perform the rest. We also look into the issue of migration, talk about SharePoint development, managed services and dealing with the public sector.

We cover a lot of ground so that you have the knowledge you need to make empowered decisions. If there’s any area you’d like more information on, please let us know and if you have a colleague who could benefit from TardisTalk, please feel free to pass it on with our compliments.

And if there’s anything else we can do to make your life easier, just call – we’re always happy to help.

cheers,

The Tardis Team


 

Decades of IBM technology innovation have culminated in Power7 - more intelligent systems that minimise complexity, automate processes and reduce energy consumption, downtime, rack space and operational costs.  Power7 offers all the modularity and scalability you’d expect, as well as breakthrough virtualisation and twice the performance of Power6.  Even better, you get all that performance for 30% less outlay. And by using only 1/3rd of the energy and taking up 1/6th less space your maintenance savings pay for your acquisition.

With its innovative multi-core, 45 nanometer design, running at speeds of up to 4.1 GHz, with as many as 8-cores per socket and four threads per core, Power7 offers more total system performance.  More performance per core.  And with four times the virtualisation capability, Power7’s massive workload consolidation drives maximum utilisation and therefore, maximum cost efficiency.

Want more flexibility?  Workload optimising features like Intelligent Threads™ deliver additional capacity and Active Memory Expansion™, doing just what it says, increases effective memory. 

If you have a 24 x 7 workload, Power7 has the availability you need. Continuous availability is closer than ever before with redundant system clocks with dynamic fail-over and hot node repair planned for all nodes. 

In energy terms, Power7 provides better than three times the performance per watt and its energy control features allow you to maximise performance or energy efficiency as circumstances change. 

And of course, upgrades from Power6 are available. 

Choose from three new Power systems - the entry-level Power 750 Express, the Power 770 and the top of the range Power 780 featuring industry-leading virtualisation which helps reduce costs by consolidating systems and enabling up to 90% utilisation – Tardis can help you determine which one’s right for you.

Let your business discover the true meaning of Power today – call us on 8870 9000.

Come into the sunshine with the IBM Migration Factory

We all know that keeping our systems up to date is the only way to avoid costly fallout.  But there’s never a good time for downtime, is there?  And up till now, because updating has meant downtime, many organisations have deferred the decision.  But seizing the day with the launch of Power7 from IBM and migrating from Solaris to Power7 will also do all your Oracle updates in one fell swoop … in most cases with no downtime at all.  You solve your IT group’s biggest problems all at once.

Gaining a competitive edge these days means taking advantage of opportunities where you find them ... and some of those opportunities can require a new environment for your applications and databases.  The trigger can simply be that the performance and prospects of a new vendor clearly outshine those of the old.

Migration, by its very nature, means moving away from the familiar. To alleviate that inherent uncertainty, IBM’s world-class Migration Factory, a group of 350 specialists who travel the world for just this purpose, will provide answers to the hard questions – What will give me the best ROI?  The lowest TCO? How long would it take? And where would I start? – along with a personalised roadmap for your organisation.

The precursor of a successful migration is discovering what benefits migration would bring to your business.  The IBM Server Makeover Analysis will provide you with all that information – using your server and workload data coupled with historical information from similar environments, the findings of the analysis will provide you with an estimated:


  • Number of physical servers needed to replace your current environment
  • Number of virtual servers needed to replace your current environment
  • Cost of transformation
  • High-level server and image plan
  • Total cost of ownership/return on investment analysis

Replacing the potential risk of your current environment with the surety of world-leader IBM is only a phone call away.  And even more compellingly, for qualified applicants for a limited time IBM might even contribute to your migration costs.  Speak to one of Tardis’ specialised migration consultants today on 8870 9000 to kick off a brighter, shinier future for your business.

         

Tardis introduces award-winning WAN optimisation from Riverbed

If it wasn’t for the IT team, many businesses would come to a screeching halt.  And for businesses with remote offices and mobile workers, one of the issues that brings a network to its knees is an unworkable WAN.  Now, Tardis has partnered with Riverbed to bring you WAN optimisation solutions that can increase network throughput and application performance by up to 100 times.  Think what that would mean for your business.

Traditional IT WAN optimisers include more servers and more bandwidth but these things, while taking up much of your IT budget and adding to complexity and risk, don’t fix latency, which is magnified over a WAN.  Consolidation is another optimisation option yet it often leads to WAN congestion and performance problems because the users and the applications are so far apart.

Riverbed’s unique Steelhead streamlining appliances and software address the issue on two fronts – data compression and data reduction.  If data has never been sent – by any application – across the network before, Steelhead compresses it.  If it has been sent before, say by a user, in an email, instead of sending it again, regardless of what application requires it subsequently, Steelhead simply sends reference instructions.  What this means is that every time someone sends an email they’re making your backup window shorter, every user accessing files via a file share is making your document management applications speedier.

Riverbed Steelhead appliances and Steelhead mobile software address bandwidth limitations, TCP performance and application protocol chattiness - the power of the appliances and the software working together reduces WAN traffic by between 60 and 95% and supports quality of service for unprecedented application performance improvement.

If business continuity and disaster recovery are also high on your agenda, the market-leading Steelhead 7050 provides unprecedented data replication in a WAN optimisation appliance. The whole WAN package, as it were.

And once you’ve got a workable WAN – faster, less expensive and more responsive - your IT team can get back to forward looking, strategic projects that make your business more competitive than ever before.  Start getting a workable WAN by watching the Riverbed demo, then calling us at Tardis on 8870 9000 today.

Collaboration beckons

Microsoft Office SharePoint is, quite simply, the way of the future.  An integrated suite of software capabilities, SharePoint has three main organisational benefits:

1. Collaboration and access to data.  Imagine if your staff could find what they needed by going to just one screen – whether they require documents, folders, search engines, tools like the White Pages – everything you choose is laid out in one central location, saving vast amounts of time across the business as staff no longer need to search for data. 

2. One location with uniform information.  For review, download and repurposing, SharePoint is unbeatable.  Put just one copy of every working document up and allow everyone to access it there.  Picture the storage savings when every team member is no longer saving every document for themselves.  And the consistency the business achieves when everyone is accessing the same version every time is the holy grail of knowledge management.

3. Workflow management.  SharePoint’s strong workflow procedures allow for automation of all your recurring paperwork – leave applications, overtime, expenses, mileage.  No more lost paperwork.  No more bottlenecks because the process is visible and can be varied if need be (for example when a signatory is on holidays) for expedience.  The administrative savings from automating processes in this way can be significant enough to lead to headcount reductions in some organisations.

Tardis is Microsoft-certified in SharePoint development – we offer the development skills to implement the solution for you and show you the opportunities and cost reductions that arise from re-thinking existing office procedures and practises to minimise human intervention and duplication.

To succeed in business these days, a more effective organisation is a must - Tardis and SharePoint can help you achieve it.  Start the process today by calling us on 8870 9000.

 

The old benchmarks are gone.  Decisions based on out-of-date data just don’t cut it.  Crucial decisions are still being made on the basis of spreadsheets or, worse still, hunches, because businesses don’t have access to real-time or near-real-time information.  Global uncertainty means that your business needs to be more decisive than ever before – good decision making comes from having good visibility into good information.

Gartner has predicted that through 2012, more than 35 per cent of the top 5,000 global companies will regularly fail to make insightful decisions about significant changes in their business and markets, saying thatmost organisations do not have the information, processes and tools needed to make informed, responsive decisions due to underinvestment in information infrastructure and business tools.Frightening, isn’t it?

Business intelligence begins with information consolidation.  Consolidation delivers the control and flexibility required to manage your business intelligence applications while improving your operational performance and protecting your greatest asset – your information.

If insightful decisions matter to your business, Tardis can help you create a business intelligence environment that adds visibility, reduces risk, scales as you grow and provides an affordable TCO.  By partnering with exceptional Business Intelligence software providers, Tardis can deliver a complete BI package to your organisation that will give you not just the competitive edge you want, but the results you need.

Better decision-making starts today – calling Tardis on 8870 9000 for your Business Intelligence needs could be the best decision you make this year.

An enduring partnership

Working with the public sector often involves a different skill set to working with privately held companies. The requirements to go to tender, gain three quotes for all work and deal only with designated suppliers, along with the need to meet pre-defined standards and the multi-layer approval process create traps that young players can have difficulty negotiating. 

At Tardis, our extensive history of successful supplier relationships with Government departments and not-for-profit agencies means that we long ago overcame those complications and now work effortlessly within public sector parameters.  Our government clients include many NSW Government entities plus Geoscience Australia. Click here for the case study on the Tardis IBM storage solution that revolutionised GA’s massive data holdings.

Today, online service delivery and eGovernment are the new paradigm for the public sector – when it’s time for your organisation to make the move, choosing Tardis as your partner will ensure you get the best possible products along with strategic expertise that’s been decades in the making. 

As agents for NSW State Government panel contracts ITS 846, ITS 2007 and ITS 2020, we are authorised to provide public sector clients with:


  • Midrange computing system hardware
  • Peripheral and hardware add-on options
  • System software
  • Support services
  • Personal computers
  • Notebook computers
  • Servers
  • Services such as

    • Business Intelligence
    • Collaboration
    • Data Management
    • Development and Integration
    • Maintenance and Support
    • Systems Management

A trusted, proven provider, Tardis can fulfil all your IT needs.  Our government consultants are just a phone call away – call us today on 8870 9000.

 

Support you can count on

These days, the question, ‘Why managed services?’ is old hat - everyone’s aware of the benefits of outsourcing your non-core functions – medium sized businesses can outsource their IT needs more cost effectively than building an in-house IT support department,  the move from CapEx to OpEx has made owning equipment less attractive and there are the advantages of predictable support costs.  The more important question is, ‘Why Tardis managed services?’

Tardis single-point-of-contact philosophy really comes into its own in the area of managed services.  Each customer has a dedicated one Account Manager who knows your business, your needs and your constraints inside out.  By retaining Tardis for your infrastructure needs as well as managed services, you simplify your administration by dealing with just one supplier, with one invoice for your entire IT environment.  Tardis operates worlds’ best practice service levels – we pride ourselves on our technicians’ ability to exceed our clients’ issue resolution expectations. 

If you need support but don’t want an in-house resource, our remote support helpdesk could be the ideal solution.  Our helpdesk specialists can remotely diagnose issues with users in real time and we deploy advanced system and network management tools that mean Tardis support is always proactive, not merely reactive.

We’re not a global conglomerate yet we’re there for you whenever you need us, providing the final piece of the jigsaw – peace of mind.

Moët Hennessy’s managed services experience is enlightening; click here to see how Tardis provided the certainty they wanted ... then call us on 8870 9000 to talk through your company’s managed services needs.


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